Technical Support Articles

• IPIN Viewing System Support Information: This article lists known issues, resolved issues and new features of the viewer. It's a roadmap of where we are and what state the viewer is in throughout it's public beta.

• How To Find Where E-mail REALLY Came From: This article explains how a virus can spoof the From: address when it sends an infected message out and how to find out where the message REALLY came from.

• Browser Compatibility Information: This article explains what versions of Internet Explorer and Navigator work with our web site and what might not work.

• General Tips and Hints: These are tips and hints that don't warrant a page of their own. They range from browser version numbers to computer requirements for accessing our site.

• Fix for Problem Viewing images on the Fortney & Weygandt Web Site: This article explains a work-around for the problem with the Fortney & Weygandt images attempting to display in our viewer.

• Downloading and Installing Required Readers for Plans and Specs: This article explains in detail how to download and install Acrobat Reader for viewing specs and addenda and FastBid Reader for viewing plans.

• How To Set Up E-mail: This article describes how to set up your e-mail program to access an e-mail address through our site. It contains the necessary information to do so, as well as specific examples for Microsoft Outlook Express and Netscape Messenger.

• HP Printer Problems: Green links on our web pages don't print on HP LaserJet printers.

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