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IPIN Viewing
System (IVS) Information
As with most major software
programs, our viewer has it's share of problems! As a reminder, don't
forget that the old viewer (FastBid) is still available for your use by
clicking on the Click here to view blueprints using the FastBid viewer
link near the top of every plan list page.
I wanted to make a list of the
open issues, at least the major ones, as a reference for everyone. If you
are experiencing one of the problems that I'm asking for more information
on and I haven't already talked to you, please contact Jim at (216)
661-8300. Issues that have changed since the last update to this page are
displayed in BLUE. Issues that have not
changed are displayed in MAROON.
Followed by that is a list of resolved issues.
At the bottom is a list of new features that
have been added since the initial release. These are mostly things that we
wanted in the original release but weren't quite ready to go with.
Open Issues:
- Printing with markups:
This feature does not yet work properly. Due to the scope of the
problems with printing in general, we've decided to hold off working on
this issue until basic print functionality was working properly.
- Running program from
shortcut in Start menu results in error: The program itself
has been fixed to correct this. However, the shortcut that the installer
created causes the same problem. We hope to issue an update patch in the
future that will correct this shortcut problem. However, the updater
built into IVS cannot fix this one. In the meantime, you may want to
create a desktop shortcut to the viewer for this purpose. The default
location for the viewer is C:\Program Files\IPIN\Viewer\IPINViewer.exe.
- HTTP Error (407) Proxy
authentication failed: You can now set
the viewer up to work with a proxy server by clicking on the Prefs
button, checking off the Use Proxy button and filling in the proxy
information. You will need to get this information from your IT
personnel or copy it from another program that is configured to use the
proxy server (such as Internet Explorer). HOWEVER: For this to work
properly, we'll have to distribute a patch update. As is, most people
with proxy servers won't even be able to update the viewer using the
normal method. We'll make an announcement when the patch is available.
- Error 1316 Network error
occurred while installing: We'll work
on preventing this from occurring in future releases. However, this does
not appear to be a critical issue. Simply click on the Continue button
and the installation will complete. We do not need any more reports of
this error unless you find that it does not complete the installation.
- IVS is installed, shows up
in Start, Programs menu, but web site tells you it is not installed:
The notice from the web site will show error number -2146827850. This
MAY be solved by installing a security update. If you are interested in
trying this update, contact me for further information.
Resolved Issues:
- Update version 4.xxxxxxx
- INT32 error when you click
on the print button and/or change options on the print dialog:
This has been fixed and should no longer occur.
- Blank page or page
with only a number in the corner when printing to an HP plotter:
This was caused primarily by HP printer drivers that don't return
appropriate printer resolution information to .NET. This should be
resolved with this update. PLEASE NOTE: Printing to HP printers is still
highly dependant on the printer memory. As with FastBid, you will
probably need to set the print quality to Fast/Draft mode and if it is a
color printer, set it to print color as grayscale or you will receive an
out of memory error from the printer.
- Saving and/or printing on a
network computer under a non-administrative account results in LEAD
Error, unable to open file: This issue has been fixed. All
users of the software must have full read/write access to the
C:\IVSPlans (or other folder designated for saved plans in Prefs) for
these functions to work, but there are no other permissions required
elsewhere.
- Clicking on plan link results in
error -2146233078 (Request Denied):
This is a .NET security error resulting from our web site not having
sufficient permissions on your computer to run an external program. If
you get this error, you will be presented with the opportunity to
download and install the appropriate security update (it's a small
download). This error may also be displayed if .NET is installed on your
computer, but the viewer is not. If this is the case, you will be
notified of this the next time you attempt to load the viewer after
installing the security update.
If you are experiencing any
problems other than those listed, please contact me so we can determine
whether it is a new bug, a configuration problem, etc.
New Features:
- Update version 4.xxxxxxx
- Ability to grab and pan zoomed
image:
This can now be done. However, to do so, you need to select the MOVE
button in the toolbar at the top of the viewer window. Then you can pan
the image while holding the left mouse button down.
- Navigation buttons work in
offline mode: The Next, Previous and Plans buttons now
operate properly when in offline mode, accessing locally saved plans for
a particular project now.
- Batch printing in offline
mode: You can batch print files that you had saved locally at
a previous time.
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fax: 216-393-6304 